ANIMUSCONSULTING GROUP

ABOUT / FOUNDER & OPERATING ADVISOR

Meet the Operator
You Will Work With.

Austin Spence helps ecommerce founders plan, build, and run the company behind their product. You work directly with him on the decisions, systems, and team your next stage requires.

Austin Spence

FOUNDER & OPERATING ADVISOR
ANIMUS CONSULTING GROUP

15+ Years Building Businesses from the Inside.

Austin brings 15+ years across startup, scale-up, ecommerce, digital-business, and direct-response environments. In one early-stage digital business, he was the first hire, working directly with ownership to help build the infrastructure around the business.

The role required building across functions: how customer information moved, how the team handled recurring work, how ownership understood performance, and how new hires took responsibility. Austin worked on the systems and processes as well as the decisions behind them.

That experience shapes how ACG works today. Advice starts with your actual customers, economics, workload, and team. Implementation is designed for the people who will keep running it.

15+ yearsstartup, scale-up, and digital-business experience
5,000,000+contacts in CRM and lifecycle environments
300+SOPs and operational systems built

BUSINESS JUDGMENT AND HANDS-ON DEPTH

Experience across the Functions
You Need to Build.

Austin’s work spans business intelligence, analytics, executive reporting, financial models, CRM, lifecycle, customer operations, process design, hiring, HR operations, project and program management, systems, automation, and AI-assisted workflows.

The operating experience includes improvements in lifecycle conversion, customer handling, profitability, forecasting, project turnaround, administrative workflows, repeat business, vendor economics, and team foundations.

For your engagement, that means looking beyond one tool or department. A reporting problem may begin with inconsistent processes; a hiring problem may begin with unclear ownership. We identify the cause before choosing the work.

Explore the Operating Experience →

THE FOUNDER RELATIONSHIP

Your Company. Your Equity.
Support You Can Scope.

You retain ownership, equity, and control. ACG provides a fee-based relationship that can begin with one working session and grow into advisory, implementation, or a defined fractional operating role.

Ecommerce is the primary focus. The same operating disciplines can be useful in adjacent digital businesses, including subscriptions, memberships, education, digital products, creator businesses, and SaaS.

How Delivery Is Structured →

A FOCUSED FIRST STEP

Work Through Your Next Business Decision.

Bring a hiring, pricing, systems, or operating question. Work through the options with Austin and receive written next steps.

Request a Working Session 60 minutes · $175 · Written next steps